WhatsApp Business is a free messaging and video calling app that expands for business users from the original version of WhatsApp personal. As an official app from Meta, WhatsApp Business will help you a lot in communication, teamwork, and managing your workgroup.
Introduce about WhatsApp Business
Effective group communication with WhatsApp in a corporate environment!
Communication at work is important
Personal communication is an integral part of private life. Communication in general is also an important part of any job. Without communication, you cannot connect with the people you work with, do not fully grasp the necessary information, and gradually lack the motivation to move forward at work.
Understanding this importance, Meta from a while ago launched an online chat and video call application on mobile specifically for business users. WhatsApp Business has since quickly become an effective team communication tool in the work of many workgroup companies. Let’s learn the outstanding features of this app.
Can using both WhatsApp Business and Personal WhatsApp?
If your personal and business phone numbers are separate, you can use both WhatsApp Business and personal WhatsApp Messenger on the same phone at the same time, just register them with different phone numbers.
This ability will help you take advantage of all the advantages of personal and business communication on the same platform with a similar design format. This way, you won’t have to have another form of communication, skip the learning curve of new apps, and eliminate some of the hassle or confusion when using two apps to different communicate.
Internal communication and communication with customers
For every business, all activities are directed at creating the best products and services, serving the increasingly detailed needs of customers. That process always needs seamless, seamless, instant communication to ensure all feedback is consistent. WhatsApp Business will help you to do all this communication, in the most efficient, fast way.
The usage and key features in WhatsApp Business are not very different from the personal WhatsApp you are used to.
The first is Online Messaging. Message an unlimited number of people, and private messages with colleagues are equally convenient. When texting, you can insert images, emoticons, and audio files or you can attach other data files or videos. Messages go fast, have no size limit, and keep the original quality of the attachments.
Next is the ability to make video calls with the whole group with stable data transmission speed, and unlimited sharing of files and data. With this feature in WhatsApp Business, you can organize an epic meeting with your bosses yourself or a simple group meeting with a workgroup. During the video call process, the image is not jerky, and not affected by speed factors, just needs a stable connection.
Some other important features only available in WhatsApp Business
In addition to the two features mentioned above, WhatsApp Business also offers many organizational features that you do not have in personal WhatsApp.
Typically, the ability to create a business Profile. With several visual profile creation tools available, you will create a concise, easy-to-understand, and eye-catching face to help customers find the necessary information about your business. For example, the original name, address, website, social networking sites, and hotline number…
To communicate with customers to give the fastest responses, without incurring waiting times, WhatsApp Business continues to offer the Business Messages tool. This is a special feature that helps you to prepare ready-made templates of replies and greetings set according to important occasions of the year to automatically send to customers immediately once they message your business. After the autoresponder, you will have more time to catch up with customers and advise them as a contact operator. This feature has a link to the company website so you can receive and respond to all customer messages instantly.
Download WhatsApp Business APK for Android
Constantly adding many new features useful for business online communication, with a familiar minimalist interface like personal WhatsApp, WhatsApp Business is the ideal tool for you to conduct all communication in a business environment.
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